Service

All complaint notifications must be made in writing and submitted only on forms available in the Knowledge Panel or through the interactive notification form available in the Customer Panel.

To review the complaint quickly and reliably, please fill in all the fields in the downloaded form carefully, and then send it to: reklamacje@yawal.com. If you submit your complaint by e-mail, please also forward it to the appropriate Regional Manager or Director.

Contact form

Full name

E-mail address

Phone number

Subject of the message

Message

I agree to the processing by Yawal SA, with the registered office in Herby, of the personal data provided by me to respond to my inquiry.

This it to inform you that:

the controller of personal data provided is Yawal SA, with the registered office in Herby, entered into the National Court Register - the Entrepreneurs Register with number KRS 0000049053 - District Court in Częstochowa, 17th Commercial Division of the National Court Register, REGON [Business Statistical No.]: 150260970, NIP [Tax Id. No.]: 573-010-60-96, mail address e-mail address: yawal@yawal.com,
the purpose of processing of personal data provided is to respond to your inquiry, and in the event of a separate consent, to send you commercial information by means of electronic communication,
the legal basis for the processing of personal data provided is Article 6(1)(a) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Official Journal EU L 119 of 4 May 2016),
the recipient of your personal data will be, to the extent necessary, only persons and entities providing services to the Controller and substantively appropriate for the content of your inquiry,
the personal data provided will be stored for the time necessary to respond to your inquiry or in accordance with the provisions of generally applicable provisions of law with regard to the nature of your inquiry, and in the event of consent to receive the newsletter and commercial information via electronic means of communication - until the consent is withdrawn,
you are entitled to request from the data controller access to your personal data, data rectification, data deletion or limitation of processing, and the right to object to data processing, as well as the right to transfer your data,
you are entitled to withdraw your consent to the processing of personal data at any time, without affecting the lawfulness of the processing, which was made on the basis of consent before its withdrawal,
you are entitled to lodge a complaint with the supervisory body to the President of the Office for Personal Data Protection,
providing personal data by you is voluntary, however necessary to respond to your inquiry and for possible sending you commercial information by means of electronic communication.